Last updated: March 2026
Information We Collect
When you use our website or request a service estimate, we collect the following information:
- Name and contact information (phone number, email address)
- Service request details (type of service, urgency, property information)
- Location information (borough, neighborhood, address when scheduling service)
- Website usage data (pages visited, referral source) via standard analytics
How We Use Your Information
We use the information we collect to:
- Respond to your service requests and provide estimates
- Schedule and perform HVAC services
- Communicate about your service appointments
- Improve our website and services
- Send relevant service reminders (seasonal maintenance, etc.) only if you opt in
Information Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with:
- Our technicians who will perform your requested service
- Service providers who help us operate our business (payment processing, scheduling software)
- Legal authorities when required by law
Data Security
We implement appropriate security measures to protect your personal information. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
You may request to access, correct, or delete your personal information by contacting us at service@proshvacnyc.com.
Contact Us
If you have questions about this Privacy Policy, contact us at:
service@proshvacnyc.com
(646) 439-4057
350 Fifth Avenue, Suite 4200, New York, NY 10118